Due to recent events, I have temporarily removed international and next day shipping from delivery options. Also as my children are off school we are only able to dispatch 2-3 days per week, and the days on which we dispatch will vary except for Monday, which is when we ship all orders placed over the weekend.

Sorry for any inconvenience caused, and thank you all for supporting my small business. Your support during this time has been amazing and I am so thankful to have such wonderful customers as well as friends and family to support me.

Abi x

 

Returns and Exchanges

We hope you love your purchases but if for some reason you would like to return anything to us we can offer you a refund or exchange. Please email us within 5 days of receiving your order at hello@evaandroseboutique.com quoting your order number and we will happily help you with your return. 

Items will need to be returned unopened/unused in original packaging within 30 days of purchase. Please note we are a small, independent business and therefore cannot cover the postage cost of your returns or refund the original postage paid.

Where you are returning part of an order, postage will be deducted from any amount refunded if the kept order value is less than the free postage limit of £90.

Please also ensure that you return your items safely (we recommend recorded delivery) as we cannot be held responsible for any parcels that get lost on their way back to us.

Thank you for your understanding.

Delivery

We ship worldwide. All items are dispatched from the UK within 1 to 2 working days (if it’s longer to dispatch we will let you know).

UK

Standard Delivery (My Hermes – tracked and signed for – typically 2-3 days) is weight based and starts from £3.50

For parcels up to 2kg we offer Royal Mail 1st Class Next working day delivery (orders before 10am Monday -Thursday) tracked and signed starts at £6.50

For parcels over 2kg we offer My Hermes Rapid 48 hours (orders before 10am Monday-Thursday) tracked and signed for and starts from £10.99

Europe

Standard Delivery £12.95 (My Hermes – tracked and signed for – typically 3-5 days)

Rest of the World

UPS or DPD international starting from £15.45 to USA

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